Below is a walkthrough guide that we here at FollowUs hope will help you and solve any problems that you are encountering with our software, service and products.

The Home Office Guidelines have recently changed and accounts must now be activated using a ‘PIN in the POST’, similar to the activation of credit cards….

Step 1: Log in to your tracking page.

Step 2: Go to the menu on the right hand side of the screen and Click on the ‘Add Number’ button.

Step 3: Enter the first new Mobile Number details where prompted on the left hand side (your first mobile that you want to track), which includes a nickname, mobile number, network and your relationship.

Step 4: Click on the ‘Add’ button at the bottom of the page to add the phone number to your unauthorised list.

Step 5: To view this list click on the ‘Unauthorised Assets’ button (bottom right hand side of your tracking console).

For the moment you CANNOT track this Mobile. FollowUs will send you a letter to your address with a PIN code. Follow the instructions in your letter to activate your account.