Below is a walkthrough guide that we here at FollowUs hope will help you and solve any problems that you are encountering with our software, service and products.
Step 1: Log-in to your tracking Page
It is a requirement of the Home Office that you can NOT locate a mobile phone until you have purchased location credits. This enables us to address validate all our users and minimise system abuse.
Step 2: To buy tracking credits (one credit allows you to track a mobile once) click on the ‘Buy Top-Up location credits here’ button.
Step 3: Decide how many location credits you want to purchase by clicking next to your chosen tariff.
Step 4: Follow the instructions and acknowledge that you agree with the terms and conditions, and then proceed to the next step.
Step 5: The FollowUs server with then automatically connect with the secure Lloyds Bank Cardnet/Protx site who will deal with the transaction on our behalf. Please note that FollowUs do not store any credit card details for our customers.
Step 6: Once you have purchased your location credits, return to your location page by clicking the ‘Log-In’ button in the home page and entering your User Name and Password.
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